info@lavendertech.com
We take customer service, technical support, and back office tasks off your desk, and make them better. From day one, you'll get a dedicated team that will help you manage high-volume quality, quickly train new team members, and make powerful process improvements. With our support as your partner, you can focus on building your business while your customers receive the exceptional service they deserve.
We’d like you to think of our people as your people. Our Lavender agents are thoroughly trained in the specifics of your call-handling procedures. As professionals, our agents are thoroughly screened for typing speed, spelling, grammar and comprehension, as well as communication and listening skills. All of our agents are trained in-house and work in our state-of-the-art call centers but can deploy remotely for pandemics and natural disasters.
Schedule a MeetingEach client team is led by a dedicated account manager, who'll help you set goals for the team, report on the team's performance, and make concrete recommendations based on the reports.
Let’s talk about your business and what you are looking for in an outsource partner.