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IT Managed
Services

IT Managed Services

It is difficult to deny the value of working with an outside IT service provider. The majority of companies using managed services describe their partnership with their provider as a collaborative arrangement with their internal IT department, leading one to believe that certain aspects of IT management fall within the scope of the MSP, while others are preferably handled in-house. The driving force behind these business owners is to improve and enhance the capabilities of the in-house IT team, not to replace them entirely.

Lavender’s IT Managed Services

  • Dedicated IT Engineers
  • Backend Support from Experts
  • Proactive Maintenance/li>
  • 24/7 Help Desk Support
  • Budgeting and Procurement Assistance
  • Flexible Contract Terms

More Efficient and Reliable IT Operations

Outsourcing IT not only ensures that an extra team of IT experts can help resolve any issues or concerns, but also that they can benefit from having access to the latest and most advanced technology and innovative business-grade solutions that will help maximize uptime and profitability. Such technologies shall include such things as:

  • Remote Monitoring and Management (RMM)
  • Backup and Disaster Recovery (BDR)
  • Cloud Computing

By investing in these tools, the entire IT infrastructure will become more reliable and reliable, labor constraints will be overcome and internal IT departments will be able to remain in control of the situation.

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Enhanced Security and Compliance

Because data is stored and transmitted on these devices it means the security is critical. Many business owners live in fear that they will fall victim to a security breach. As a managed service provider, it is our job to make them aware of the risks, share the examples highlighted in the media and explain how their data and compliance practices are compromised when such an event occurs.

It is also crucial we address the business owners concerns about compliance, especially in industries such as health and legal, where compliance is a major concern. It is important that the customers work with a Managed Service Provider that is compliant to IT standards and in addition, can implement other ways to supplement additional managed security protocol, policies, and procedures.

A Proactive Approach to Maintenance

Security solutions and services such as RMM are always working to detect potential threats, vulnerabilities, or disturbances. When we provide fully managed IT support, bugs and issues can most often be troubleshot and remediated before they are ever a concern to the business owner.

Cloud data management is expected to provide support from managed service providers, and when businesses work with the right MSP, they can take advantage of proactive business continuity solutions, such as BDR, by combining RMM intelligence with regular and encrypted backups, cloud computing, and virtualization.

Cost Effectiveness and Return on Investment

Making it another reason that using IT Managed Service is desirable. This fact has an incredible amount of business value, but many companies are unaware of just how significant this is.


An IT budget consists of many items, including:


Hardware costs

Software and Network infrastructure


Maintenance Costs



IT Labor Cost


Every-way that managed services can benefit customers financially, especially where the aforementioned maintenance costs are concerned. Using outdated software can have harmful effects on ROI, and this can be avoided with MSPs. It also provides the flexibility and scalability needed to grow or scale back in a way that is not possible with internal IT teams. The managed service model allows our clients to easily predicttheir IT expenses on a monthly basis and are able to better plan and budget for larger IT projects and improvements. All of these factors should be reviewed in a quarterly business review. During these reviews, you can show your clients the value of your services and how you play an instrumental role in what they do.

A Proactive Approach to Maintenance

Security solutions and services such as RMM are always working to detect potential threats, vulnerabilities, or disturbances. When we provide fully managed IT support, bugs and issues can most often be troubleshot and remediated before they are ever a concern to the business owner.

Cloud data management is expected to provide support from managed service providers, and when businesses work with the right MSP, they can take advantage of proactive business continuity solutions, such as BDR, by combining RMM intelligence with regular and encrypted backups, cloud computing, and virtualization.