Promoter Management

Promoter Management

At Lavender, we understand the importance of monitoring performance of retail sales staff, especially those who have been hired on contract. Lavender Promoter Management is our retail staffing solution, backed by technology that allows you total control on staff performance.

Reports that will be customized for you

  • Competition Reports
    Reports on competition sales through various sources – store visits, mystery shopper, feedback from team leaders, etc.
  • Share-of-shelf Reports
    On a periodic basis, on-shelf availability check will be conducted to record current share-of-shelf. You will receive an update on real-time; basis your feedback and direction, corrective action will be implemented.
  • Return on Investment
    Based on sell-out data, we will share a report of return on investment. Lavender also provides Return on Investment model for other services lines.
  • KPI monitoring
    Performance report of outsourced retail staff against predetermined KPIs.

Through our technology interface, you can access reports

  1. Attendance reports-Personal attendance can be monitored on a daily basis through geo-tagged enabled technology, so that you can verify the exact location of the retail staff.
  2. Sell-out reports: Automated selling / product demo reports can be generated at the desired frequency (hourly, monthly, daily, yearly). These reports can be customized for any SKU or product category.
  3. Dashboard Views: you can view 35 different dashboards, such as target vs. achievement, YTD sales, MTD sales, best-performing stores, best-performing products, etc.
  4. Applicable incentives: you can easily access the applicable incentive for each sales staff based on automated target vs. achievement tracking.