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Services

Customized and Scalable To Meet Your Needs

Lavender believes in learning about your company before we answer a single call.

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In today's digitally disrupted market, where traditional sources of revenue are becoming increasingly elusive, sustainable growth requires a new operating model based around the customer and driven by intelligence to deliver exceptional experiences and outcomes.

An operating model that harnesses new and innovative technologies including artificial intelligence, distributed ledger technology and quantum computing to continually push the boundaries of today’s processes and business models.

BPO Services

Lavender makes this possible through synthesizes the optimal blend of people, process, and technology to help clients rewire their organizations with a new, more connected operating model—Developing hyper-relevant customer experience, it enhances collaboration between both internal groups and external partners to drive successful and sustainable growth. We apply innovation and deep industry experience to drive value and growth. Learn more about our services.

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Managed Contact Center Services

Modern business is driven by big data and granular insights. Call center services are increasingly deploying solutions for their clients to access their data analytics in order to make more informed marketing decisions. Data-driven insights can reveal your customers' preferences and help you determine where there is room for improvement in customer satisfaction.

Quality assurance is key to deliver the service experience that your customers have come to expect, which can help you build your brand, capture new customers and gain repeat business.

IT Managed Services

Our Fully Managed Service is our tailored IT support package for when you outsource your business’s IT to us. We provide you employees with unlimited support while proactively and strategically managing your IT infrastructure. Ensuring your end users are always supported, the IT is secure and fit for the future.

Global Talent Outsourcing

Lavender believe in Reliability & a Passion to maintain the highest standards in providing our valued clients & candidates with the best Outsourcing Solutions in the marketplace.

Professional Employer Organization (PEO) Services

Employer of Record Solutions, Payroll & Tax Compliance Services.

Payroll Outsourcing

If your business prefers to outsource all payroll activities. Lavender provides a customized, automated and integrated cloud-based payroll software managed by an ISO certified team.

Promoter Management

At Lavender, we understand the importance of monitoring performance of retail sales staff, especially those who have been hired on contract.

Recruitment Process Outsourcing

Lavender Recruitment Process Outsourcing (RPO) Solution is an agile and flexible solution to manage your recruitment process when you are pressed for time or if you simply wish to rely on our efficiency and expertise.

Statement of Work (SOW)

Lavender Statement of Work (SOW) Solution is a time-bound, milestone based solution of staffing activities that lets you have visibility and better control over your outsourced activity. At Lavender, we collaborate with you to define your individual SOW.

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Lavender offer fully packed premium services that built and designed for you.

Understanding your requirements and objectives important to us. We listen and work together to create an experience for you.